Privacy Policy

BMNova

Operated by Ali Mertcan Karaman

OSTİM OSB Mah. Cevat Dündar Cad. No: 1/1 İç Kapı No: 10

Yenimahalle / Ankara, Türkiye

Email: contact@bmnova.com

Website: https://www.bmnova.com/

For privacy-related requests, you can contact us at contact@bmnova.com.

This Privacy Policy applies to personal data processed in connection with:

our website;

our mobile and web applications;

our SaaS and AI-powered products;

contact forms, demo requests, support requests, and business inquiries;

marketing communications;

recruitment and hiring;

client and partner communications.

This Privacy Policy does not apply to third-party websites, applications, or services that operate under their own privacy policies.

Depending on the context, BMNova may act as either a data controller or a data processor.

We generally act as a controller when we process personal data for:

our website and brand presence;

our own products and services;

sales, support, and communications;

recruitment;

marketing and operations.

We generally act as a processor when we build, maintain, support, or host software for a client and process personal data only on that client's instructions.

If you use a product or service that BMNova built for another company, that company may be the primary controller of your data.

Depending on how you interact with us, we may collect:

Identity and contact data — Name, surname, company name, job title, email address, phone number, and address.

Account and profile data — Login details, user profile information, preferences, and account settings.

Communications data — Messages, emails, contact form submissions, support requests, feedback, and business correspondence.

Technical data — IP address, browser type, operating system, device type, app version, crash logs, diagnostic records, and similar technical information.

Usage data — Pages visited, features used, session activity, clickstream, in-app interactions, and product analytics.

Transaction data — Subscription status, invoices, billing-related records, and purchase history where applicable.

User content — Files, text, images, prompts, documents, datasets, and other content you choose to submit through our products or services.

Recruitment data — CVs, portfolios, employment history, education details, interview notes, and related application materials.

We collect personal data:

directly from you, when you contact us, use our services, or submit information;

automatically, through cookies, logs, analytics, and device/app telemetry;

from third parties, such as hosting providers, analytics providers, payment processors, app stores, authentication providers, recruitment platforms, or business partners;

from clients, where we process data on their behalf.

We use personal data to:

provide, operate, and maintain our website, apps, and services;

create and manage accounts;

deliver customer support;

respond to messages, demo requests, and project inquiries;

secure our systems and prevent abuse, fraud, and unauthorized access;

monitor performance, debug issues, and improve reliability;

manage commercial relationships;

process recruitment applications;

comply with legal obligations;

protect our rights, users, products, and infrastructure.

Because BMNova develops AI-powered products and features, some services may process prompts, files, images, text, and other user inputs in order to generate outputs or provide AI-enabled functionality.

At this time, BMNova does not use prompts, uploads, outputs, or client content to train or improve general-purpose AI models.

We process such content only to:

provide the requested feature or service;

maintain security and prevent abuse;

troubleshoot, support, and fix technical issues;

comply with legal obligations.

If BMNova uses third-party AI or cloud providers to power a feature, those providers may process data on our behalf subject to their role, contractual protections, and applicable law.

AI-generated content may be inaccurate or incomplete and should be reviewed before being relied upon in important decisions.

Where applicable under GDPR or similar laws, we rely on one or more of the following legal bases:

performance of a contract;

legitimate interests;

consent;

legal obligation;

establishment, exercise, or defense of legal claims.

Where Turkish law applies, we process personal data in line with the lawful grounds available under KVKK.

We use cookies and similar technologies to operate our website and services, remember preferences, analyze performance, improve user experience, and support security.

Where required by law, we request consent for non-essential cookies.

You can manage cookies through your browser settings or any cookie banner we provide.

Our mobile applications may request access to device features such as camera, microphone, photos, storage, or notifications, depending on the functionality of the app.

We only request access where relevant to the product experience. You can manage these permissions from your device settings.

We do not sell personal data for money in the ordinary course of our business.

We may share personal data with:

cloud, hosting, analytics, communication, authentication, payment, support, and infrastructure providers;

AI service providers used to deliver requested product functionality;

clients and partners where needed for project delivery;

legal, accounting, insurance, and professional advisers;

public authorities or regulators where required by law;

parties involved in a merger, acquisition, restructuring, or similar transaction;

other parties where you direct us to share data or clearly consent.

Personal data may be processed in Türkiye and other countries where our providers or partners operate.

Where international transfers occur, we take reasonable steps to use lawful transfer mechanisms and appropriate safeguards where required.

We keep personal data only for as long as needed for the purposes described in this Privacy Policy, including service delivery, security, legal compliance, dispute resolution, and legitimate business operations.

When data is no longer needed, we delete, anonymize, or securely store it in accordance with applicable law and operational requirements.

We apply technical and organizational measures designed to protect personal data, including access controls, authentication measures, logging, monitoring, secure development practices, and infrastructure safeguards.

No system is perfectly secure, and we cannot guarantee absolute security.

Depending on applicable law, you may have the right to:

learn whether your personal data is processed;

request access to your data;

request correction of inaccurate or incomplete data;

request deletion of data, where applicable;

object to certain processing;

request restriction of processing;

withdraw consent where processing is based on consent;

request portability where applicable;

request information about recipients of transferred data;

submit a complaint to a competent authority.

To exercise your rights, contact us at contact@bmnova.com.

Our services are generally not directed to children unless explicitly stated otherwise. We do not knowingly collect personal data from children in violation of applicable law.

Our website and products may include links to or integrations with third-party services. Those third parties operate under their own privacy policies, and we are not responsible for their practices.

When BMNova develops or operates a product for a client, BMNova may process personal data on that client's behalf. In such cases, the client's own privacy notice may apply to end users, and privacy requests may need to be directed to that client first.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes may also be communicated through the website or relevant service.

For questions, requests, or complaints about this Privacy Policy or our privacy practices, contact:

BMNova

Operated by Ali Mertcan Karaman

OSTİM OSB Mah. Cevat Dündar Cad. No: 1/1 İç Kapı No: 10

Yenimahalle / Ankara, Türkiye

contact@bmnova.com