Pali – Frequently Asked Questions
What is Pali?
Pali is an AI-powered companion for people on GLP-1 treatment. It helps you log your shots, track how you feel, and keep up with protein, fibre and water. All of this sits next to the meal logging and nutrition tracking that began as DietPal.
Is Pali a medical app? Does it tell me what dose to take?
No. Pali is a tracking and wellness tool. It does not diagnose, prescribe or recommend doses. Always follow your doctor's instructions. The medication level you see in the app is an estimate based on published pharmacokinetic data. It is for information only.
How do I get started?
Download Pali from the App Store or Google Play and answer a few short onboarding questions about your medication, your shot day and your goal. Pali sets your daily protein, fibre, water and calorie targets from these answers. You can change them anytime in Profile.
How do I log a meal?
Tap the Pali quick-add button on Today. Search the food database or enter the values by hand. With Plus, you can also snap a photo and Pali's AI estimates the calories and macros.
How do I log a shot?
Open the Shots tab and tap "Log shot". Choose the injection site on the body map; Pali suggests the next site in your rotation. You can edit or delete a dose later.
Can Pali remind me about my shots?
Yes. Pali sends shot-day reminders and gentle nudges for water and protein. You can manage these from the Reminders page in Profile. To receive them, allow notifications when asked.
What can I ask Pali in chat?
You can ask about nutrition, protein-rich meal ideas, managing common side effects, or your progress. Pali's answers take your treatment cycle and your logs into account. Chat is general guidance and not medical advice. Chat with Pali is a Plus feature.
How do I share my progress with my doctor?
On Progress, open "Doctor report" and tap "Share PDF". The report summarises your doses, weight change, symptoms and nutrition on one page. Free users get the last 7 days; Plus covers your full history.
What does Pali Plus include?
Shots, how you feel, water, weight and reminders stay free. Always. Plus adds meal photo AI, chat with Pali, your estimated medication level, symptom patterns across your shot week, and your full history (free keeps the last 7 days). New subscribers get a free trial, and Pali reminds you before it ends.
How do I cancel or restore my subscription?
Subscriptions are managed by Apple or Google. On iPhone go to Settings → your name → Subscriptions; on Android go to Google Play → Profile → Payments & subscriptions. If you reinstall the app or switch devices, tap "Restore Purchases" on the paywall.
Is my data safe?
Your data is stored securely and is used only to run the app's features. We do not sell personal data. For details, see our Privacy Policy and Terms of Use.
How do I delete my account?
Go to Profile → Account → "Delete Account". To protect your data we email you a sign-in link to confirm it's you, and your data is then permanently deleted.
I need help or have feedback.
Contact us at contact@bmnova.com. We read every message.